• All pricing is in GBP (Great British Pounds Sterling).

• We accept Visa, MasterCard, American Express & Maestro. You can also use Klarna, Buy Now, Pay Later, with no additional fees if you make your payments on time.
• Please note, available payment options may change depending on your location.

• Full details of the locations we ship to, delivery options and charges can be found on our main Delivery & Returns page.

• We offer a complementary Click & Collect service, full details of which can be found on our main Delivery & Returns page.

• We accept orders from around the world and ship internationally. Please see our Delivery & Returns page for full details including duties and customs.

• We accept orders from around the world and ship internationally. Please see our Delivery & Returns page for full details including duties and customs.

• Please note all sale items excluding sale footwear are final sale – non-returnable or exchangeable. Please see our Delivery & Returns page for more information.

• A refund is available within 7 days of ordering your Made to Order online wedding gown purchase. As your gown is made especially for you to your standard dress size, we are unable to offer returns or exchanges. 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@marrime.com.

• Please note that sample sale gowns are gently worn ex-display and may need repairs in addition to the usual alterations required which are at the cost of the buyer.
• A garment dry cleaning is recommended to bring back the dress to new condition. The sooner after purchase the cleaning is completed the more successful the outcome.

Please feel free to contact us at info@marrime.com with any more questions.

• You can get early access to next season’s most wanted pieces before they sell out.

• As soon as your item has been released and is ready to be shipped, you’ll receive an email with the estimated delivery date.

• Pre-order items require full payment at checkout.

• You might be able to cancel your item before we prepare your order. Call our Customer Service and one of our Stylists will be more than happy to assist you – 0191 340 7276.

• You might be able to change your shipping address before we prepare your order. Just call Customer Service and one of our Stylists will be more than happy to assist you – 0191 340 7276.

Yes, just make sure items meet the conditions of our Returns Policy on our Delivery and Returns page.

• No, they will be delivered separately according to the expected release date.

• There may be order limits on some pre-order items. This is so everyone has a chance to get the pieces they love.

Pay in 3 interest-free instalments

Spread the cost of your purchase into 3 interest-free instalments. The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days. No interest or fees if you pay on time. Select the Klarna option and enter your debit or credit card information. To check your eligibility, Klarna will perform a soft search with a credit reference agency. This will not affect your credit score.

No interest. No fees if you pay on time. No impact to your credit score.

• A new way to pay that’s an alternative to a credit card
• 3 instalments gives you flexibility to shop without interest or hidden fees
• Not making your payment on time could affect your ability to use Klarna in the future
• Debt collection agencies are used as a last resort

Pay in 30 days

Make your purchase today so you can try before you buy. Only pay for what you keep. Pay up to 30 days later. No interest. No fees if you pay on time. No impact to your credit score.

Paying after delivery allows you to try before you buy and is the easiest way to shop online.

• Complete the payment in full after purchase at no added cost
• Report returns directly in our app and only pay for the items that you keep
• Not making your payment on time could affect your ability to use Klarna in the future
• Debt collection agencies are used as a last resort

Klarna’s Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. T&CS apply.

Shop now. Pay later with Klarna.

We have partnered with Klarna to bring you new ways to pay at checkout.

Here’s how it works:

1. Add products to your Shopping Bag and select “Klarna” when you check out
2. Enter a few personal details and you’ll know instantly if you’re approved
3. Klarna will send you an email confirmation and reminders when it’s time to pay and you can manage your orders and payments in the Klarna app.

You can pay online or in the app, review your latest purchases and make payments in the Klarna app or online.

Download the Klarna app:

https://klarna.com/app

Log in online:

https://app.klarna.com/login

Chat with customer service:

https://klarna.com/uk/customer-service/

Safe and secure

With Klarna, you are always covered through Klarna’s Buyer Protection policy. Modern safeguards protect your information to prevent unauthorised purchases.

Frequently asked questions
Visit the Klarna FAQ page to find out more about using Klarna.

About Klarna
Klarna have a focus on creating the best shopping experience in the world, believing payments are so much more than just a way to send money. That’s why Klarna payment methods give you more time, control and joy so you can focus on the things you love.

• More than 90 million shoppers are using Klarna
• 200,000 retailers are working with us worldwide
• One of Europe’s largest banks who have been powering online checkouts for over 15 years

Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford to make your monthly repayments on time.