Designer Wedding Dresses, Bridal Shoes & Brides Accessories Ordering
Your Online Shopping Experience
Helping to put your mind at ease and providing you with a confident start to shopping online with us, we’ve put together some of our top FAQs. Of course, if we’ve missed anything or if you would like to ask a question in person, please contact us, we’re only too happy to he
Online Policies
- All pricing is in GBP (Great British Pounds Sterling).
- All pricing is in GBP (Great British Pounds Sterling).
- We accept Visa, MasterCard, American Express & Maestro. You can also use Clearpay to spread payments on online purchases, or Klarna, Buy Now, Pay Later, with no additional fees if you make your payments on time.
- Please note, available payment options may change depending on your location.
- We accept Visa, MasterCard, American Express & Maestro. You can also use Clearpay to spread payments on online purchases, or Klarna, Buy Now, Pay Later, with no additional fees if you make your payments on time.
- Please note, available payment options may change depending on your location.
- Full details of the locations we ship to, delivery options and charges can be found on our main Delivery & Returns page.
- Full details of the locations we ship to, delivery options and charges can be found on our main Delivery & Returns page.
- We offer a complementary Click & Collect service, full details of which can be found on our main Delivery & Returns page.
- We offer a complementary Click & Collect service, full details of which can be found on our main Delivery & Returns page.
- We accept orders from around the world and ship internationally. Please see our Delivery & Returns page for full details including duties and customs.
- We accept orders from around the world and ship internationally. Please see our Delivery & Returns page for full details including duties and customs.
- We accept orders from around the world and ship internationally. Please see our Delivery & Returns page for full details including duties and customs.
- We accept orders from around the world and ship internationally. Please see our Delivery & Returns page for full details including duties and customs.
- Please note all sale items excluding sale footwear are final sale – non-returnable or exchangeable. Please see our Delivery & Returns page for more information.
- Please note all sale items excluding sale footwear are final sale – non-returnable or exchangeable. Please see our Delivery & Returns page for more information.
- A refund is available within 7 days of ordering your Made to Order online wedding gown purchase. As your gown is made especially for you to your standard dress size, we are unable to offer returns or exchanges.
- A refund is available within 7 days of ordering your Made to Order online wedding gown purchase. As your gown is made especially for you to your standard dress size, we are unable to offer returns or exchanges.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@marrime.com.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@marrime.com.
- Please note that sample sale gowns are gently worn ex-display and may need repairs in addition to the usual alterations required which are at the cost of the buyer.
- A garment dry cleaning is recommended to bring back the dress to new condition. The sooner after purchase the cleaning is completed the more successful the outcome.
- Please note that sample sale gowns are gently worn ex-display and may need repairs in addition to the usual alterations required which are at the cost of the buyer.
- A garment dry cleaning is recommended to bring back the dress to new condition. The sooner after purchase the cleaning is completed the more successful the outcome.
Please feel free to contact us at info@marrime.com with any more questions.
Please feel free to contact us at info@marrime.com with any more questions.
If you sign-up to receive our newsletter by email, we'll send you a 10% off discount code that can be used at checkout for online purchases only. Please note that this discount can only be applied to order values of £250 or more and excludes Final Sale items and cannot be used in conjunction with any other offers/discounts.
If you sign-up to receive our newsletter by email, we'll send you a 10% off discount code that can be used at checkout for online purchases only. Please note that this discount can only be applied to order values of £250 or more and excludes Final Sale items and cannot be used in conjunction with any other offers/discounts.
Pre-order Items
- You can get early access to next season’s most wanted pieces before they sell out.
- You can get early access to next season’s most wanted pieces before they sell out.
- As soon as your item has been released and is ready to be shipped, you’ll receive an email with the estimated delivery date.
- As soon as your item has been released and is ready to be shipped, you’ll receive an email with the estimated delivery date.
- Pre-order items require full payment at checkout.
- Pre-order items require full payment at checkout.
- You might be able to cancel your item before we prepare your order. Call our Customer Service and one of our Stylists will be more than happy to assist you – 0191 340 7276.
- You might be able to cancel your item before we prepare your order. Call our Customer Service and one of our Stylists will be more than happy to assist you – 0191 340 7276.
- You might be able to change your shipping address before we prepare your order. Just call Customer Service and one of our Stylists will be more than happy to assist you – 0191 340 7276.
- You might be able to change your shipping address before we prepare your order. Just call Customer Service and one of our Stylists will be more than happy to assist you – 0191 340 7276.
Yes, just make sure items meet the conditions of our Returns Policy on our Delivery and Returns page.
Yes, just make sure items meet the conditions of our Returns Policy on our Delivery and Returns page.
- No, they will be delivered separately according to the expected release date.
- No, they will be delivered separately according to the expected release date.
- There may be order limits on some pre-order items. This is so everyone has a chance to get the pieces they love.
- There may be order limits on some pre-order items. This is so everyone has a chance to get the pieces they love.
About Klarna
Klarna is available as a payment option at checkout.
Available payment options will be shown at checkout and are subject to Klarna’s terms, eligibility checks and approval.
For full information about Klarna payment options, managing payments, returns, late payments, eligibility and support, please visit Klarna directly or refer to the information shown during checkout.
Klarna is available as a payment option at checkout.
Available payment options will be shown at checkout and are subject to Klarna’s terms, eligibility checks and approval.
For full information about Klarna payment options, managing payments, returns, late payments, eligibility and support, please visit Klarna directly or refer to the information shown during checkout.
We have partnered with Klarna to bring you new ways to pay at checkout.
Here’s how it works:
- Add products to your Shopping Bag and select “Klarna” when you check out
- Enter a few personal details and you’ll know instantly if you’re approved
- Klarna will send you an email confirmation and reminders when it’s time to pay and you can manage your orders and payments in the Klarna app.
We have partnered with Klarna to bring you new ways to pay at checkout.
Here’s how it works:
- Add products to your Shopping Bag and select “Klarna” when you check out
- Enter a few personal details and you’ll know instantly if you’re approved
- Klarna will send you an email confirmation and reminders when it’s time to pay and you can manage your orders and payments in the Klarna app.
You can pay online or in the app, review your latest purchases and make payments in the Klarna app or online.
Download the Klarna app:
Log in online:
Chat with customer service:
Frequently asked questions
Visit the Klarna FAQ page to find out more about using Klarna.
Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford to make your monthly repayments on time.
You can pay online or in the app, review your latest purchases and make payments in the Klarna app or online.
Download the Klarna app:
Log in online:
Chat with customer service:
Frequently asked questions
Visit the Klarna FAQ page to find out more about using Klarna.
Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford to make your monthly repayments on time.
Some of our favourite bridal collections
From designer wedding dresses to bridal mini dresses and wedding shoes, you can also find huge savings in our sale bridalwear collection.
